Please see this article to know if you have a legacy or an igloohchip version of the lock!

Legacy locks

You can do a Bluetooth unlock from 1-2m from the door but the best practice is to place your palm over the entire keypad and do a Bluetooth unlock.

igloochip locks


The distance we tested was a maximum of 5m. For best user experience, the closer to the lock, the faster it is.

Article Number:IHAPP1056
File Type:General Public (GP)