If you encounter the error message: "An error ocurred on the server and we are unable to grant an bluetooth key at the moment. Please try again later," you may be trying to create a Bluetooth code. 

Please ensure that you have strong Wifi connection. You may wish to restart your router.

If the error persists, you may try following the steps in this article.

If this still does not work, please contact us at support@igloohome.co.